Nova Installations - Chantilly, Virginia

Michael Phillips

Exceptional Window Replacement Experience!

We recently had the pleasure of working with NOVA Installations for a complete window replacement in our home, and we couldn’t be more satisfied with the results! From start to finish, the entire process was smooth, professional, and exceeded all our expectations.

The customer service was outstanding—the team at NOVA Installations was attentive, friendly, and always available to answer my questions. They took the time to walk me through the different options and helped me choose the best windows for my needs and budget.

When it came time for installation, the crew was punctual, highly skilled, and extremely courteous. They worked efficiently, taking great care to protect my home during the installation and left everything spotless afterward. Their attention to detail was top-notch, and the windows were installed flawlessly.

I highly recommend NOVA Installation to anyone considering window replacement. Their combination of exceptional products, skilled employees, and dedication to customer satisfaction is unmatched. Thank you for making this such a positive experience!

Chris & Danielle Bussell

Tom Dunn and NOVA Installations just installed two large picture windows in my home and the entire process was exceptional. Tom's guidance was invaluable. He delivered on everything - and then some.
And his installation team was outstanding. I am thoroughly pleased, and strongly recommend Tom and the company.

ace eve

My experience with NOVA Installations was positive. They’re fairly laid back but always professional. I found them easy with which to work as I navigated my way through manufacturers’ product lines and HOA requirements.

Installation went well. The crew arrived on-time, worked hard, made a huge mess and cleaned up every bit of that mess. They were very professional, worked efficiently and even cleaned my new windows prior to departure. I’m happy with my choices and wouldn’t hesitate to use NOVA again.

j s

We waited 20 years to replace our 75-year-old windows, hoping we could expand but at least not lose the amount of glass and ensure sufficient insulation and sealing in the process. We opted for energy-efficient casements with exterior grids – over $1,600 per window. But, when the windows were installed months later, they were all ‘pocket inserts,’ with smaller glass, not the ‘full tear-outs’ we had requested. Because they did not tear out the frames of the prior windows, we did not get the insulation in the cavities between the old frames and the studs that we had hoped for. Nova would not measure the windows until we had paid them half the project cost. Perhaps if they had measured earlier in the process we would have realized there was a disconnect between the parties we’d been talking to and it would have been easier to walk away in search of installers who could give us the full tear-outs we requested. We are now stuck with smaller windows and darker rooms.

Al Johnson

We've relied on NOVA Installations for several home improvement projects. They expertly replaced our windows, house siding, and most recently, our front door. Their staff is highly professional, courteous, and knowledgeable. Sheryl, the office manager, is a pleasure to work with—responsive and attentive. During our latest project, we explored various front door options, and Sheryl patiently guided us to the perfect choice. She even went the extra mile to find hardware fixtures that precisely matched our preferences. We're thrilled with our new front door, and despite a slightly higher price than Home Depot's quote, selecting NOVA Installations was an obvious decision. We knew their service and support would far exceed anything we could hope to get from Home Depot. Thank you, Sheryl!

Victoria Quinn

I am so pleased I chose Nova Installations for my new windows. From start to finish, the team has been great, with Joe helping me to assess my options for different windows to Jose leading the team for the final installation. I researched various window companies before landing on Nova and was not let down. I now have 7 stunning windows and a beautiful new storm door. I am definitely a very happy customer!

Jim Patton

My second experience with Nova Installations was even better than my last. We had a complete, whole house window replacement. I interviewed several other companies before making my final decision. NOVA was the only company that gave me a complete price with no surprises. They worked with me to customize the package and provided me with everything I needed for HOA approval.
They provided me with realistic timeframes and completed the work on schedule.
The office staff gets high marks too. They set the installation schedule to meet our needs and let us know what we had to do to prepare.
The installation team was polite and communicative. They arrived on time and let us know the sequence of installation, how to operate the new windows and how they were trimming the exterior. They cleaned at each stage of completion and left our garage looking better than it did when they started!
I would encourage anyone with window needs to contact them.

Derek Connor

If you want a $10k+ front door installed that begins to fail (locking mechanisms), and is improperly finished from the factory that ultimately allows the entire door to degrade, and then be told that the OEM contractor cant or wont service/fix it and be referred out to other companies to rectify the issue, use this company.

I'll let the pictures speak for themselves. Before and after shots only after 4 years.

After several independent assessments from other door install companies both suggested this was not finished correctly from the OEM installer (NOVA Installations), and that lack of proper finishing is now leaving me with no option but to have to paint the door as stain will no longer penetrate and stay in the wood.

NOVA Installations was either unable or unwilling to do this work themselves and referred me out to other companies as their last touch point on this issue.