Smarter Utility - Hamilton

Jack Alston

I had been advised due to the site of my main board in the centre of the house that the best option was to go upstairs and out. This would entail lifting carpets and cutting channels in the chipboard flooring as well as moving furniture. It would also have required more cable. At considerable cost. One message to Smarter Utility proved to be the best move I’ve made in a while. First young guy came out, cut a small hatch and came up with the perfect solution. Tech guy who came out to complete the job had a few problems drilling to access the run to the board. Eventually he managed to his cables to complete the job. Never once did any of the guys give the impression that anything was a problem. This firm have obviously recruited “good “ guys who obviously know and enjoy their job. Thanks for a very tidy job which saved me £200 on a nightmare quote.

James Curran

Beyond hopeless. Was meant to install my EV Port, messed me about for weeks with excuses, then advised they couldn’t carry out the necessary work, this was after a home visit from a surveyor who advised they could. Avoid at all costs.

Martin Johnstone

Smarter Utility installed a Zappi car charger at our property and i'm delighted with the install. Rather than run the cabling in trunking outside the property they carefully routed the cable through our garage and out of the wall so there is no visible cabling. This was not simple process, and i must thank Stuart the installer for his excellent work. He even tidied up a rats nest of cabling left by another electrician. Stuart was very polite and explained clearly how everything works. Incidentally Smart Utility were the cheapest of the 3 quotes i got for the job. Highly recommended!

Keith Kirk

We were very happy with the service we received from Smarter Utility.

Stuart installed our home charger and I'd explained how one of our concerns was the cable on the inside wall and asked if he could run it along the top of the skirting board to make it easier to hide.

Without being asked he went the extra mile and managed to get it done with no visible wires at all.

After installation they have been helpful in responding to some of our queries via email, their responses have always been quick and helpful.

Peter Clark

Smarter Utilities Ltd for which this Google business profile was created is being struck off by Companies House. It owes many thousands in debts to trade suppliers and has outstanding CCJ's.

The sole Director David McInally is still trading from the same address under the near identical name "Smarter Utilities Group Ltd" which is a non trading company according to Companies House formed in 2021. The website claims the company has traded from 2019, which is referring to the now closed company. The services offered are identical as are the e-mail addresses, website address, office address, and single sole shareholder David McInally.

Scott Frame

Very happy with the service provided. Responses to phonecalls and messages were great.

After a prompt survey, the installation was carried out within a few days. The cabling/EV charge look neat & tidy and function well with my car.

Highly recommend.

Richard Bradley

Horrendous support. Had a charger installed in October. The charger trips the RCD and it has been weeks that we've been trying to get this sorted out. Most of the time their phone line is out of order or engaged. Promised phone calls don't happen and they missed their own appointment.

The system was incorrectly installed and is essentially unusable.

Mary Gillies

This company does an excellent job. The engineer knew exactly what he was doing in quite a complicated EV charger installation in an old house, utilising a fuse box from the garage and saving unsightly leads outside. Came on time. All arrangements went smoothly as the engineer had prechecked all the photos we had sent them. Billed exactly as per invoice. Happily drilled through a two foot thick wall to get the best placement for the charger! Cannot recommend them highly enough.